Posts

Showing posts with the label Einstein bot

Build Model Error in Einstein Chatbot lighting salesforce

Image
  I have faced one issue in Einstein Chatbot. It is giving Error while Building model in chatbot.The Error is "Building models using Einstein requires at least two intents with twenty utterances each before they can be sent to be built.We recommended adding utterances to the following intent: payment" I have started investigating how to resolve this issue. 1) I have deleted the given dialogue and created with differnt API and different Name. 2) Removed all intents and created it again. 3) Created New Chatbot version 4) Created complete flow again 5) Einstein button disabled and enabled it. but all these things not resolved my issue.After long time finally i got the issue.I have created more than 20 intents.If we have any duplicate intents in Einstein bot it not allow to create model.so please make sure that there are no duplicate utterances across all the dialog , else, you will not be able to build a model.